Tag: which of the following are management steps of the crm process?

What is the CRM process

What is the CRM process? 5 key steps

The CRM process is a strategy for keeping every customer interaction personalized and meaningful that consists of five main steps. Consumers today expect a personalized customer experience catered to them as individuals. In order to meet these expectations, you need to understand what your audience wants and needs, and you must understand how to deliver